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Consulting

Multimedia, computer-based training, online learning—no matter what name you use it's a major investment that requires expertise to assure success.

This brief overview will give you a sense of our offerings across these areas:

Project Mentoring

We can step in to help you with any piece of your project-from planning to designing to writing the proposal. Our team of more than 70 experts is available and at your disposal to complement and buffer your development team, for a single day or an entire project. We provide the following types of project mentoring services:

  • Coaching your team in selecting the right size and type of project for success
  • Developing a workable project plan (staffing team, timelines, costs)
  • Selecting appropriate tools and processes
  • Selecting and designing appropriate instructional strategies to meet your learning objectives
  • Guiding the implementation of your course and tracking your return on investment
Working shoulder-to-shoulder with your team to:
  • Write scripts, including ghostwriting and editing
  • Design and develop artwork
  • Develop templates that your team can use over and over
  • Author courses
  • Test and evaluate courses

Custom Courseware Design & Development

Technology-based training design and development is Allen's core competency. We have been creating custom courses on all scales for more than 18 years, and have been recognized many times over with every industry award for courses created for clients worldwide. We know that as you are infusing technology-based solutions, or even just beginning to consider them, all of the issues to consider can be overwhelming. That's why we offer the services described above as well as more extensive, complete custom development services. Because of our vast development capabilities, and our extensive and seasoned resources, we can step in at any point in the development process, including:

  • Cognitive Task Analysis
  • Training Needs Assessment
  • Coaching you as you develop your own course
  • "First Project" consulting package that includes coaching, resources, and access to pre-created assets
  • Developing artwork
  • Creating Quest templates for rapid population and reuse

Product Installations & Customizations

With the movement toward enterprise tools and corporate-wide use of our products, many organizations are finding that they require product installation and customization assistance. We are happy to provide this service, calling on our qualified technicians, programmers, and consultants to assure that we provide you with a solution that works from day one. Here is a sampling of the installation and customization assistance we can offer you:

Designer's Edge:

  • Customization of the interface, tasks, and forms to fit your existing process
  • Move your existing materials into Designer's Edge
  • Assistance in documenting and refining your design and development process
  • Creation of custom strategy templates and/or Net Synergy HTML/JAVA templates-we can really make a difference for you here, infusing our expertise and assets to increase your productivity
  • Enterprise installations and implementation, configuring databases, assuring data transfer, and assuring that the tool is going to work effectively across your organization

Manager's Edge:

  • Standard two-day installation package includes loading and testing the software and coaching a customer staff member to administer Manager's Edge
  • Five-day package includes all of the elements of the standard package plus additional services such as moving existing student data from other systems into Manager's Edge
  • Integration assistance for users of Manager's Edge and Registrar, a class room management tool with which we have an alliance, to configure the collective tools to reflect your own processes
  • More extensive services that connect Manager's Edge to your existing human resource databases and other general business systems, helping you to really maximize your enterprise investment

Enterprise Strategic Consulting

Maximizing training, resources, and infrastructures across the entire organization-including all of your locations and departments-represents the greatest realization of the broad and deep impact training has at your organization. But getting to this standard approach, both in definition and in infrastructure, is a monumental undertaking that often requires assistance. We have developed our enterprise strategic consulting offering over the past year, working with several organizations in assessments, definitions, procedures, and rollouts. Unlike the services described above, these services are not linked to a specific task or project, but focus on your overall training strategy and processes. These high-end services, though challenging, can be invaluable to larger companies that have made a serious commitment to the growth and development of their human resources and technology-based training as an integral part of that com-mitment. This consulting engagement can include:

  • Assistance in assessing and evolving an overall training strategy that links together all of your training developers, in all of your locations, to a single plan and approach
  • Technical assessment and implementations of infrastructure or training development and delivery processes
  • Creation of custom tools or integration of multiple systems to help accomplish your training development or delivery needs.

 

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